Real estate office and landlord

Client: Hello, I’m looking for a place to stay.

Agent: For how many people? What is your price range?

Client: I’m looking for a two-bedroom apartment. We can pay up to 1 million monthly rent.

Agent: OK. And what about the deposit?

Client: I don’t have much money saved up, so I prefer a smaller deposit. Maybe 5 to 10 million won?

Agent: OK, I have four properties in the area that match what you want. Let’s take a look at them.

Spa or sauna

Guest: Excuse me, could you tell me where to go?

Staff: Of course! First, put your shoes in that locker and bring your key to the desk.

Guest: Is this my locker key?

Staff: No, it’s only for the shoes. I’ll exchange it for your locker key. Your locker is 714. It’s on your right, third aisle.

Guest: Should I put the clothes on now?

Staff: No, you should undress first and go to the sauna in the basement. After washing, you can put the robe on and enjoy the upstairs area.

Dealing with problems

Guest: Excuse me. There seems to be a problem. I booked a non-smoking room, but our room stinks of smoke.

Staff: Oh, I’m so sorry to hear that. Let me find you another room right now.

Guest: Could you send someone to help us move our bags?

Staff: Of course. We’ll send someone up right away. Also, I’ve rebooked you to room 5512. Here’s your new room key.

Guest: Thank you.

Staff: To express our regret, here’s a coupon for a free breakfast tomorrow morning.

At the front desk

Staff: Hello, sir, welcome to the Grand Hotel.

Guest: Hi, I had a reservation through hotels.com

Staff: May I know your name and passport number, please?

Guest: Yes, here you are.

Staff: OK, your check-in is complete. Your room number is 2077. Please take the elevator to your right.

Guest: Thank you. Oh, by the way, what time does the pool close?

Staff: The pool and gym are open till 10 p.m.

Online orders and delivery services

Restaurant: Hello, Danny’s Pizza.

Caller: Hello, I’d like two large pizzas. One Pepperoni and one Supreme.

Restaurant: One Pepperoni and one Supreme. For pick-up or delivery?

Caller: For delivery, please.

Restaurant: What is the address?

Caller: It’s 156 Yanghwa-ro. The “Happy Home” building. Room 307.

Restaurant: Let me confirm that. 156 Yanghwa-ro, room 307. Is that correct? OK, we’ll be there in about 20 minutes.

Sales and discounts

Shopper: Excuse me, I have a question. How much is this shirt?

Clerk: It’s 28,000 won.

Shopper: But the tag says 35,000 won.

Clerk: That’s the original price. This is the sales price.

Shopper: Oh, good! That’s pretty cheap.

Clerk: We’re also having a summer sale now. If you buy two shirts, you get the third one free.

Shopper: Thanks. I’ll consider that.

Paying and refunds

Customer: Hello, I bought this shirt yesterday. But it’s stained.

Staff: Let me take a look.

Customer: It was like that when I bought it.

Staff: Sorry for the inconvenience. Would you like to exchange it or do you want your money back?

Customer: I’d prefer to get my money back.

Staff: Alright. Can I just see your receipt?

Giving recommendations and making a sale

Salesman: Hello, can I help you with anything?

Shopper: Hi, I’m actually looking for some new earrings.

Salesman: Any particular brand?

Shopper: Not really, but I’d like to buy a Korean brand.

Salesman: In that case, I recommend these. They’re very popular these days.

Shopper: They’re very pretty! I’ll try them on.

Salesman: Take your time. I’ll be over here if you need me.

Shopping

Shopper: Hello, I’m looking for a new shirt.

Clerk: Business or casual?

Shopper: Casual. I’d prefer a light fabric.

Clerk: How about this one? It’s made from 100% cotton.

Shopper: Oh, good. Can I try it on?

Clerk: Of course, the changing rooms are over here.

Shopper: It’s a bit big for me. Do you have it in a smaller size?

Clerk: Let me check in the back. Please wait.

Cafes

Barista: Hi, what can I get you?

Customer: I’d like a plain coffee.

Barista: Iced or hot?

Customer: Hot, please. Also, do you have any sugar-free drinks?

Barista: Yes, all of our teas are sugar-free.

Customer: Then I’ll have two chamomile teas.

Barista: What size would you like? We have two sizes, regular and large.

Customer: Hmm, regular, please.

Barista: Do you want that in a mug or a takeout cup?

Customer: To go, please.